Frequently Asked Questions

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My instrument isn't working correctly, can you help me?

Can I use Pro series instruments with older VJ Tech Products?

What are the benefits of the Pro Series instruments?

Where can I get the latest version of Clisp Studio

Do the transducers and sensors supplied by VJ Tech come with calibration certificates?

Do VJ Tech provide service contracts?

How do I connect a Pro Series instrument to my computer?

What operating systems does Clisp Studio support?

Can i get my data out of Clisp Studio to create my own reports?

Where are my test results stored?

What is the minimum PC Specification required for Clisp Studio?

I cannot see any characters on the LCD display on my equipment when the back light is on?

What are my delivery options?

My quote states “Packing and Delivery at additional cost”. How can I find out this cost?

Is the works calibration ISO/UKAS Certified?

Can you provide me with training?

Our computer Hard Drive has failed, how do we recover our database.

Can Clisp Studio automate multiple testing machines?

Does Clisp Studio conform to International Geotechnical Standards?